Learn more about the winners and losers in the new Finnoscore 2025 Edition: Retail Banking.
Innoscore comparisons
Advance to Private Banking Winner.
See how you measure up against the best private banking providers. Independently and objectively evaluated by experts from the customer's point of view - in 12 dimensions.
Although we did well in the Innoscore overall digital assessment, for almost every area we examined there is a bank internationally that can do a little better. Finnoconsult's competent and well-prepared team was able to show in detail how we can deliver even better experiences for our customers and better results for the bank.
Jurai Barta
Head Digital Channels bei Slovenska Sporitelna
The assessment with the Innoscore showed us many optimisation potentials that we already knew about and some that we were not aware of, and put them in relation to our competitors by means of a score. The score also helps us better understand our strengths. Both of these help prioritise work to improve our digital experience.
Christian Mitschke
Head Digital Akquisition bei consorsbank
Thanks to the Innoscore, we got a broad view' from the outside 'of our efforts in recent years to improve the customer experience of the online channel. This practice-oriented advice from the Finnoconsult team laid the basis for a well-founded prioritization of relevant improvements and future investment steps.
Stefan Lüthy
Head Digitalisation and Multichannelmanagement at Luzerner Kantonalbank
With their expertise and independent perspective, Finnoconsult helped us a lot to take a critical look at our digital offers and to rethink our roadmap for expansion. The Innoscore will help us to make the progress for the next few years measurable and objectifiable.
Jan Damrau
Head Strategic Management at Migros Bank
Drawing comparisons is important. Taking action is more important.
Take the first step: find out what quick wins look like for your bank.