Our Services

Improve your
Finnoscore with our
goal-oriented workshops.

We’ll show you where you stand compared to the competition. Then, together with you, we'll develop customised opportunities and quick wins.

Finnoscore Workshop

We share details on best practices, benchmarks and trends to give you a better understanding of the competition and the potential of your institution.
In our workshop, we analyse the 12 or 10 dimensions of Finnoscore Banking or Finnoscore Insurance for your institution in detail.
This allows us to identify opportunities and quick wins. Together, we determine a suitable prioritisation for possible improvements so that you can achieve results as quickly as possible.

Executive Impuls Workshop

  • Digital trends and new digital services along the digital customer journey
  • Highlights/lowlights of the institute itself compared to the best performers
  • Deep dive in 1-2 dimensions
2 Hours: € 6.000
Request impulse workshop

Expert Discovery-Workshop

  • Deep-dive sessions on several dimensions of the Finnoscore
  • Best practices in comparison with the currently existing action plan
  • Adaptation or addition of quick wins or tactical measures
3x 3 Hours: € 12.000
Request discovery workshop
Obwohl wir in der digitalen Gesamtbewertung des Finnoscores gut abgeschnitten haben, gibt es fast bei jedem untersuchten Gebiet international eine Bank, die etwas besser kann. Das kompetente und sehr gut vorbereitete Team von Finnoconsult konnte im Detail zeigen, wie wir unseren Kunden noch bessere Erfahrungen und der Bank bessere Ergebnisse liefern können.

Jurai Barta

Head Digital Channels bei Slovenska Sporitelna

Das Assessment mit dem Finnoscore hat uns viele Optimierungspotentiale aufgezeigt, die wir bereits kennen und einige, die uns nicht bewusst waren, und diese durch einen Score ins Verhältnis zu unseren Wettbewerbern gesetzt. Der Score hilft uns zudem unsere Stärken besser wahrzunehmen. Beides hilft die Arbeit zur Verbesserung unserer Digital Experience zu priorisieren.

Christian Mitschke

Head Digital Akquisition bei consorsbank

Thanks to the Finnoscore, we got a broad view' from the outside 'of our efforts in recent years to improve the customer experience of the online channel. This practice-oriented advice from the Finnoconsult team laid the basis for a well-founded prioritization of relevant improvements and future investment steps.

Stefan Lüthy

Head Digitalisation and Multichannelmanagement at Luzerner Kantonalbank

With their expertise and independent perspective, Finnoconsult helped us a lot to take a critical look at our digital offers and to rethink our roadmap for expansion. The Finnoscore will help us to make the progress for the next few years measurable and objectifiable.

Jan Damrau

Head Strategic Management at Migros Bank

Drawing comparisons is important.
Taking action is more important.

Take the first step: find out what quick wins look like for your bank.
Get in touch
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