Insurance companies in the DACH region are focusing on sustainability, customer loyalty, omnichannel communication, cyber security and social media.

The user-friendliness of websites is becoming increasingly important and is the most pronounced Finnoscore dimension for many institutions this year.

Incremental improvements no longer cut it when it comes to remaining successful in the competition for digital customer interfaces.

In the first post on the "ideal bank", we wrote about daily banking. In this part, we want to look at effective strategies for approaching new customers.

What would an ideal bank look like? In our new series “The Ideal Bank” we analyse the winners of the 12 dimensions of the Finnoscore 2022.

Ending the Sleeping Beauty sleep with a clear vision

Time to put your money where your mouth is and improve the product

Wie man als traditionelle Bank neue Kunden gewinnen kann

Why do neobanks grow so fast? And why do your customers like them so much?

In part three of our blog series, we show you how you can implement new ideas and business models both quickly and cost-effectively.

How banks are responding to the new challenges

Social media is also becoming increasingly important for banks

The FinnoScore is Europe’s leading assessment of the digital capabilities of banks from the perspective of customers.